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Customs & Compliance

ISPM-15 & Australia’s Wooden Pallet Policy: The Complete Compliance Guide

Australia’s wooden pallet policy under ISPM-15 explained — what the stamp means, what DAFF inspects for, and how to stop a shipment being fumigated or rejected at the border. Wharvex Supply Chain Platform handles ABF, DAFF, and GST compliance so you clear cargo without surprises.

9 min readPublished December 7, 2025Updated Jul 26, 2026
ispm-15wooden pallet policybiosecuritywood packagingcustomscompliancewharvexwharvex supply chain platform

Why Wooden Packaging Gets Flagged

DAFF (formerly the Department of Agriculture, Fisheries and Forestry) targets untreated timber because pests hitchhike in pallets and crates. Searches for "wood packaging ISPM-15 Australia" spike every pre-Christmas peak, so staying compliant prevents costly unpack-and-repack orders.

ISPM-15 Requirements

RequirementWhat It MeansEvidence Needed
Heat Treatment (HT)Timbers heated to 56°C core temp for 30 minBranded ISPM-15 stamp + treatment certificate
Methyl Bromide (MB)Approved fumigation optionCertificate showing dosage, exposure time, facility licence
No Bark / Pest HolesVisible cleanliness standardPhoto evidence before loading
  • •Stamps must be legible on two opposite sides.
  • •Recycled pallets need to be re-treated and re-stamped—do not rely on legacy markings.

Pre-Shipment Checklist

  1. Specify ISPM-15 compliant pallets in your PO.
  2. Request high-resolution photos of each stamp before loading.
  3. Collect the fumigation/heat-treatment certificate in PDF.
  4. Make sure the commercial invoice references "ISPM-15 compliant packaging".
  5. Avoid packing peanuts made from organic material unless declared.

What Happens at the Australian Border?

  1. Document Review – DAFF screens paperwork within ICS.
  2. X-Ray / Tailgate – Inspectors check for untreated timber, bark, or soil.
  3. Full Unpack (if non-compliant) – You pay for labour, disposal, and rework; delays can hit 7-14 days.

Consequences of Non-Compliance

  • •Mandatory fumigation on arrival (>$450 per container + storage).
  • •Disposal or re-export of packaging.
  • •Biosecurity directions against your ABN, increasing future scrutiny.

Alternatives to Timber

  • •Engineered plywood that has been certified as manufactured product.
  • •Plastic pallets (lightweight, but check load limits).
  • •Steel frames for heavy machinery.

Documentation to Keep On File

  • •Treatment certificates (retain for 5 years to satisfy audit requests).
  • •Supplier declarations covering packaging sources.
  • •Photos/video of packing line with timestamps.

Quick FAQ

  • •What is Australia's wooden pallet policy? All wooden pallets, crates, and dunnage entering Australia must be heat-treated or methyl bromide fumigated to ISPM-15 standard and carry a legible IPPC stamp — this applies regardless of what's loaded on them.
  • •Do small courier parcels need ISPM-15? Only if they contain solid wood (e.g., gift boxes). Cardboard is fine.
  • •Who pays for re-fumigation? Importers do—factor it into contracts if suppliers are at fault.
  • •Can I DIY fumigation in Australia? No. DAFF requires approved providers and supervision.
  • •Where do I check if my product also needs a separate permit? Check BICON — wooden packaging conditions and product-specific conditions can both apply to the same shipment.

Need a second set of eyes on your packaging paperwork? Our customs team audits supplier documents before cargo departs, saving thousands in storage and inspection fees.

Book a Biosecurity Check | Customs Duty Calculator

How Wharvex Helps

Our licensed third-party broker partners and compliance team handle:

  • •HS code validation, tariff concession checks, and valuation memos
  • •DAFF biosecurity submissions, inspection bookings, and audit support
  • •Automated duty/GST calculations synced with your BAS workflow

Book a compliance review | Customs Duty Calculator