Contact & onboarding

Let’s map Wharvex to your forwarding or sourcing operation

Talk to the platform team about tenant setup, modules, user access, migration, integrations, public domains and rollout. For a freight quote, choose an independent provider in the marketplace.

Create a workspace Talk to the platform team

Platform sales

Discuss plans, tenant limits, modules and the commercial fit for your organisation.

Implementation

Plan workspace configuration, permission sets, data migration, integrations and team onboarding.

Existing customers

Contact the Wharvex platform team

Include your organisation, team size, current systems and the modules you want to evaluate.

Email platform sales Find a service provider Customer sign in

Continue exploring Wharvex

Platform modules Provider marketplace Platform FAQ Trust & security About Wharvex

Get the right help for your enquiry

The platform contact form is for questions about Wharvex software, onboarding, modules and related platform matters. Freight, sourcing and product requests should include the independent provider responsible for the offer. Choosing the right recipient helps your enquiry reach the people who can answer it.

For platform evaluation

Describe your organisation, the people who will use the workspace and the processes you want to manage. Include relevant module, migration or integration requirements. Explain the current difficulty and the outcome you want, rather than sending sensitive operational documents in an initial message.

For platform evaluation

For a product or shipment

Identify the listing or provider and give a concise summary of the goods, route, quantity and timing. Ask the provider to confirm availability, scope and terms. A message to platform sales does not create an operational booking with a provider.

For a product or shipment

For an existing workspace

Use your workspace’s support options where appropriate and include the relevant record reference. Describe what happened, what you expected and the steps needed to reproduce a problem. Never include passwords, authentication codes or unnecessary personal information.

For an existing workspace

Questions before you proceed

Does saving my form send a message?

No. A locally saved draft stays on this device. The form must be submitted successfully while connected before the enquiry is sent.

What should I include first?

Include your organisation, a contact address, the type of help you need and a concise description of the requirement. Add detailed documents only through an appropriate agreed channel.

Let’s map Wharvex to your forwarding or sourcing operation

Platform sales

Implementation

Existing customers

Contact the Wharvex platform team

Continue exploring Wharvex

Get the right help for your enquiryGet the right help for your enquiry+

For platform evaluation

For a product or shipment

For an existing workspace

Questions before you proceed

Get the right help for your enquiry